“Moving 200+ endpoints to Sentos Managed Support was the best decision this financial year. The vCIO service helped us present a credible 3-year IT roadmap to our board.”
200 endpoints onboarded in under 2 weeks
Your internal IT team handles strategy. We handle the overflow. Co-Managed IT gives you on-demand engineering depth, 24/7 monitoring, and specialist skills — without replacing your team.
Sound Familiar?
Your IT team is great — but overwhelmed
Your IT team is stretched thin
Your 3–5 person IT team handles everything from password resets to server migrations. Strategic projects stall because there's no bandwidth.
No 24/7 coverage
Your team works business hours, but your systems run 24/7. After-hours incidents go unnoticed until the next morning — or until a user complains.
Specialist skills gaps
Cloud migrations, security hardening, M365 governance — your team can't be experts in everything. Hiring specialists for each skill is impractical.
Inconsistent processes
No standardised ticketing, patching cycles are ad-hoc, and documentation is tribal knowledge. When someone leaves, institutional memory walks out the door.
The Co-Managed Approach
Your team + our depth = unstoppable IT
We don't replace your team. We make them superhuman.
Your IT team is stretched thin
Overflow helpdesk & L1/L2 coverage on demand
We handle the ticket volume that buries your team — password resets, software installs, printer issues, VPN problems. Your engineers focus on projects that move the business forward.
No 24/7 coverage
24/7 monitoring & after-hours incident response
Our NOC monitors your infrastructure around the clock. After-hours P1 alerts go to our on-call engineers who follow your runbooks and escalation procedures.
Specialist skills gaps
On-demand access to certified specialists
Need a cloud architect for a week? A security engineer for a compliance sprint? Our bench of certified specialists plugs into your team on demand — no recruiting required.
Inconsistent processes
ITIL-aligned processes & shared tooling
We bring standardised ITSM processes, shared ticketing (ServiceNow or Freshservice), automated patching, and living documentation. Your team benefits from MSP-grade process maturity.
Modular Pricing
Pick the modules you need
Start with one. Add more as you see the value. No minimum bundle.
Overflow Helpdesk
L1/L2 ticket handling during business hours or 24/7. We work inside your ticketing system.
From ₹40K/mo
24/7 NOC Monitoring
Infrastructure monitoring, alerting, and after-hours incident response using your runbooks.
From ₹25K/mo
Specialist Bench Access
On-demand access to cloud, security, M365, and network specialists. Book by the day or week.
From ₹8K/day
Patching & Compliance
Automated OS and application patching, vulnerability scanning, and compliance reporting.
From ₹150/endpoint/mo
Backup & DR Management
Backup monitoring, DR testing, and recovery runbook management across your infrastructure.
From ₹200/endpoint/mo
Documentation & Knowledge Base
Living documentation of your environment, runbooks, network diagrams, and procedures.
From ₹15K/mo
Design Your Co-Managed Plan
All prices shown in USD. Local taxes may apply. Volume discounts available. Annual contracts get 10% off.
Shared Platform
Shared Visibility with SentosIQ
Both your team and ours work from the same SentosIQ dashboard. Real-time visibility into endpoints, tickets, SLAs, and infrastructure health — no finger-pointing, no information gaps.
Explore SentosIQ1
Shared dashboard
Real-time
Ticket visibility
100%
Runbook adherence
Client Stories
Teams that scaled without hiring
“The ROI calculator on their website was not just marketing — we actually achieved the numbers. 37% reduction in downtime, 55% of helpdesk tickets auto-resolved by AI.”
55% helpdesk tickets auto-resolved
“Moving 200+ endpoints to Sentos Managed Support was the best decision this financial year. The vCIO service helped us present a credible 3-year IT roadmap to our board.”
200 endpoints onboarded in under 2 weeks
Case Study
How a 4-Person IT Team Got 24/7 Coverage Without Hiring
A mid-market SaaS company with a lean 4-person IT team added Sentos Co-Managed IT for after-hours NOC monitoring and overflow helpdesk. Within 30 days, their internal team reclaimed 15 hours/week for strategic projects — without a single new hire.
15 hrs/wk
Reclaimed for projects
24/7
Coverage achieved
0
New hires needed
FAQs
Common questions about Co-Managed IT
Supercharge Your IT Team — Without Replacing Them
Design a co-managed plan that gives your team the depth, coverage, and specialist skills they need. Start with one module and scale from there.